How Goibibo Ruined My Vacation

I recently went on a vacation of 10 days with my wife. I used a particular online portal to do most of the bookings and used Goibibo for the last two nights of my vacation, in Chandigarh and Delhi. So bad was my experience of the last two nights that all the sweet memories of my vacation were overshadowed and washed away. We came back from the vacation stressed, instead of the being recharged.

Here are the two instances.

ChandigarhEntire city of the hotel is listed wrong.

Hotel – Oyo 10070 Hotel Satkar Regency @ https://www.goibibo.com/hotels/oyo-10070-satkar-regency-hotel-in-chandigarh-1026524238785863934/

This hotel falsely claims to be in Nayagaon, Chandigarh. It is actually in Punjab and a good 13 KM away from Nayagaon. We reached Chandigarh during our vacation at 1 AM and realized the hotel was not in Chandigarh. I should have realized this earlier, but hey if a hotel publishes itself to be in Nayagaon, Chandigarh you would go into the exact location only after reaching Nayagaon. It was too far for us to travel and hence we started to look for a hotel in the middle of the night. Unfortunately, the next happened to be some law exam and all hotels across Chandigarh were full. I and my wife were left stranded in an unknown city at 2 AM. Luckily my driver knew of a place which happened to have 1 small room available> We were forced to book it at a hefty cost of 2500 for a room and hotel that should not cost over 700 on a normal day. I lost 2500 and my peace of mind only because booked the hotel through Goibibo, who didn’t bother to check if the hotel is listed in the correct city. Over the night, I tried reaching the hotel a few times over the phone, but nobody ever picked up the phone.

Here is what google map says

This is Chandigarh

This is Nayagaon, in Chandigarh

  

And this is the hotel, claiming to be in Nayagaon, Chandigarh

Delhi – Fully prepaid hotel says room unavailable at check-in (1AM)

Hotel the Raj – https://www.goibibo.com/hotels/the-raj-new-delhi-railway-station-hotel-in-delhi-3403263700294913450/

I booked the deluxe room by paying full money ~1500 in advance through Goibibo. On turning up at the hotel at 1 am with my family, I was told they don’t have a proper room for me, they only had one room that had no electricity. They suggested I use that as it was pretty late and we should sleep anyway and won’t need electricity. I could not agree with the ridiculous response and told him we can’t take the room with no electricity. The guy at the reception offered to help us by providing a room in another hotel nearby. With no other option in front of us, I and my wife at 2 AM in the night at Delhi, were forced to take up the alternative hotel, Harsha International.

This alternate hotel was neat and clean and close by. Raj’s staff did help move our luggage here.

Hotel Raj is listed under GoStay’s 100% money back guarantee. Hence after the stay, I requested Goibibo to refund my money as I had a difficult time and was made to stay in the standard room of a 1-star hotel while I booked and paid 100% amount in advance for a deluxe room in a 3-star hotel. I still haven’t got my money back from Goibibo, they insist they are sorry, but cannot offer me anything more than Gocash worth 700. I have denied this offer as I do not wish to use Goibibo ever again and hence to GoCash is of no value to me. I demand a full refund into the card that I used for booking. If Goibibo cannot refund me in a situation like this, I really doubt they will do so if the TV of wifi does not work as claimed under the 100% money back guarantee program, which so far only appears to be a big scam.

Goibibo Customer Service

One of the most pathetic experiences with a support team. I lodged two tickets on their portal, #26086306 for the Chandigarh hotel and #26086081 for the Delhi incident. 

The automated email from the support team says we will get a response within 2 hours or sooner (lol). I never got a response on 26086081, until I mailed them back 3 days later. As for 26086306, I was lucky to get a response, but the fool at the other end looked to be actually responding to 26086081 based on the content of the response. These idiots cannot even reply to the right ticket. All responses received until today have been about the Delhi incident, the Chandigarh incident has easily been lost in the abuse of the ticket numbers by their support team. The escalation channel is of no use either.

Here is what I have got from them on the Delhi issue so far

We request you to please note that we have validated your concern and as checked on this, the issue was resolved within the stay by the hotel as an alternate property was offered and the stay has been availed as well and we request you to please note that the resolution offered from our end for 500 Non-Promotional Go Cash stands the best from our end. Non-promotional go cash can be used without any restrictions on usage and validity and the amount offered is close to 50% refund of the booking. 

According to this idiot, 500 is 50% of 1494. According to me 50% is not same as 100% of a 100% money back guarantee.

On insisting, this is what I get

In that case, the best offer that we can make on this booking is 700 Non-Promotional go cash and we won’t be able to offer anything beyond this as the concern was looked after within the stay and no complaints were raised to the hotel after that as per our validation. 

Who can make these morons understand that if I did not stay in the hodel, who can I raise a complaint to the hotel during my stay? Also, if a person is harassed so much after a tiring trip and reaches the hotel at 1-2AM would they want to go to sleep or play ping pong with goibibo during the night? Yet, as a matter of fact, I had raised the complaint on the goibibo site during my stay, through Goibibo’s equally idiotic AI assistant, gia. 

I am pretty sure the AI is of no use and did not chase it further.

What should have happened?

Chandigarh – Apology from the hotel and Goibibo. Goibibo should ban the hotel forever for trying to lure customers of a nearby city but incorrect listing.

Delhi – Apology from hotel and Goibibo. I should get 100% money back, no gocash.

I am not sure what is an appropriate ask for a poor experience and spoilt vacation.

The classic snake game

Snake Game in C

The classic snake game that a lot of us were addicted to playing on our cellphones, made for DOS using C/C++ language with Borland’s Turbo C & graphics.h library

The project started as a hobby project to explore my C/C++ skills and I along with my friends used it as my project for the Computer Graphics course at my university

Originally posted on TechBirbal on Wed, Feb 20, 2008 by me, under my alias ju_s_t4u. Unfortunately, this great site was discontinued by its owner, hence only archived links available

You may need to install DosBox to compile and/or play the game.

Introduction

This is the classic version of the most popular mobile and computer game named “SNAKE”. The main objective of this game is to feed an increasing length of a snake with food particles which are found at random positions, picking up bonus mongooses that occur at regular intervals.

Classic Snake Game

The game starts with selecting one of the three difficulty levels followed by a screen which asks the user to select whether he wishes to play a bounded game or an unbounded game. These concepts are discussed later in the synopsis.

Features Of the Game

  • A very user-friendly game
  • Simple and easy game to understand
  • Explanations provided in the game as and when required
  • 3 different difficulty modes
  • 2 different gaming arenas
  • 3 Chances for each user
  • Presence of bonuses in the game to increase scores
  • Presentations of score card in a precise tabular form

Description

The “snake game” is a game made in C++ language. This is a game which is quite easy to play. The game is a classic representation of the snake game which appears as an inbuilt game feature in most of the leading mobile handsets like Nokia.

The “snake game” is one of the simplest game concepts ever, and just like Tetris it’s very addictive. There are a lot of variations of this game written in Flash, a relatively easy game to code, with an ability that when keys are pressed in rapid succession they are all registered. This is necessary if you want to have full control of the snake at all times.

Your goal is to move the snake and eat as many “food” blocks as possible. There is only one food block at any given time. When the food is eaten, the snake grows in length. If you hit the snake itself the game is over.

Depending on the mode selection, the game modifies itself and hence gives the user choices as he is free to select the difficulty level, the game arena that he can select a bounded or an unbounded region.

Each user gets 3 chances. After the snake consumes a food particle, the score increases. After picking up 15 food particles, a bonus mongoose appears. This Bonus is present only for a limited time. Once the user picks up a bonus, his points increase by 5.

If the user wishes to quit the game anytime, He or she can press the ‘X’ key on the keyboard. This would directly exit the game.

Different modes used in the game

  • Easy mode: Here the box size in which the snake is allowed to move around freely is larger in size as compared to the other two modes. Hence, the user finds it a lot easier to control the snake. Chances for the snake to die are quite less
  • Medium mode: Here the box size in which the snake is allowed to move around freely is larger in size as compared to the hard mode and smaller than in easy mode. Chances for the snake to die are moderate
  • Hard mode: Here the box size in which the snake is allowed to move around freely is smallest. Chances for the snake to die are highest

Different Gaming Arena

  • Unbounded mode: Here, during the process of travelling, if the snake hits the boundary wall, it does not die, instead it comes out from the opposite wall as though there is a continuation in the movement.
  • Bounded mode: Here, during the process of travelling, if the snake hits the boundary wall, the snake dies, and this is counted as a loss of life. This is a tougher mode as compared to the unbounded mode.

Fork it on github

https://github.com/jugalthakkar/snake-c

 

 

tincheck.tk – for bulk TIN & CST status check

A trader/entity in India pays value added tax (VAT) while buying goods and services and also collects VAT while selling to the next entity in the supply chain.

Say, the trader bought some goods worth Rs. 10 and if the VAT rate is 10% he would then pay Rs. 11 to the seller including Rs. 1 as VAT. Now the trader sells the goods to another entity for say Rs. 15, he also collects Rs. 1.5 from the buyer in this transaction. Overall the trader paid Rs.1 and collected Rs.1.5 towards VAT. At the end of the day this trader now owes Rs. 0.5 to the government between these two transactions amongst the three entities.

A trader of a decent magnitude would probably have several thousands of transactions a year across hundreds of buyers and sellers. The trader has to periodically (monthly/quarterly/annually) pay the net VAT he owes to the government. At this time he also needs to justify how the net VAT has been reached at. And this is done by a simple balance sheet (J1/J2) stating how much VAT he paid and to whom and how much he collected and from whom. The buyers and sellers are referred to by a unique number called taxpayer identification number or TIN. The government now knows from you, how much VAT you collected, at the same time it also knows from all your sellers how much VAT they collected from you when they submit their accounts.

Mathematically, the sum of all the VAT collected from you from all the sellers would be same as sum of all the VAT you paid to all of them. If either the trader fails to collect the correct TIN of the one of seller or one of the seller fails to provide your correct TIN, this would quickly raise a mismatch and a possible enquiry from the government asking for an explanation to either of the entities.

It’s the traders responsibility to gather and verify the TINs of various entities it transacts with, he may obtain it verbally, through email, sms and any medium he prefers. Obviously this can lead to mistakes. Thankfully the government (of Maharashtra in this instance) has provided a portal to verify and validate TINs @ http://mahavat.gov.in/Tin_Search/Tinsearch.jsp Before submitting their accounts to the government, the trader, or his accountant, has to validate all the TINs in their records. An average 200-300 TINs may be fairly the size for each trader. An accountant may have 20 such clients and hence has to validate thousands of TINs. The portal in it’s current form allows validating on TIN at a time only.

Given the above pretext and the importance of having correct TINs and at the same time validating hundreds or thousands of TINs at once let me to create http://tincheck.tk This came as a request from one of my close relatives who is a Chartered Accountant. I have not hacked the government’s TIN database or gained any access to the same maliciously. The tool provides a bulk input interface to the existing portal of the government and validates one TIN at a time behind the scene like a person would do.